PRE ORDER

WHAT IS PRE ORDER?

You wanted it, we listened!

You now have exclusive priority access to international collections as well as must-have accessories before anyone else does. We have created the ability for you to pre-order certain must-haves so that you can secure that must-have item before it arrives in Australia or sells out. Sign up to our eNews to stay up to date with all new pre-order products launching online and in-store. 

HOW DOES PRE ORDER WORK ONLINE?

1. You will see an estimate time of arrival outlined in red on each pre-order product page, this will give you an estimate date on when your item is expected to arrive.

2. If you agree with the estimate time of arrival on the product information page place your order as normal. You will receive an order confirmation via email. 

3. Once the arrival time of your item is near, our friendly customer care team will be in touch with an update on dispatch. 

If you have any questions in regards to pre order please don't hesitate to contact us at customercare@ricarda.com.au .

If there are any unforeseen delays outside of the estimate time advertised you will have the option to cancel your order and be offered a full refund.


PRE ORDER PAYMENTS

All payment methods as normal are accepted including Afterpay. 

SHIPPING & REFUNDS FOR PRE ORDER

Your order will be shipped and refunded as our normal terms & conditions. If you have changed your mind before your item is shipped, a full refund will be provided.

PRE ORDER IN-STORE

In-store pre-order purchases can only be processed in our flagship Claremont boutique. Please either visit our store at 48 Bayview Terrace, Claremont, Perth Western Australia or to place your order over the phone you can call us on +61 (08) 9286 1114