SHIPPING

AUSTRALIAN DELIVERY

RICARDA offers free standard delivery available on all orders over $300 and just $10 for all orders under $300. All orders are trackable via Australia Post.

Standard Shipping orders over $300
2-7 Business Days*

FREE
Standard Shipping orders under $300
2-7 Business Days*
$10
Express Shipping                             
1-3 Business Days*
$15
Pick Up 3-5pm Daily (Mon-Fri)
Claremont store
(order before 10am)
FREE

 
*The above delivery times should be used as a guide only as they are based on estimates provided by Australia Post. Times commence from the date your order is dispatched and excludes regional and remote areas, which could take longer. 

We use Australia Post for all deliveries within Australia. Orders are processed and dispatched within 48 hours of the order being placed (except weekends and public holidays). Any order placed on a weekend or public holiday will be processed the next business day. Delivery timeframes above will be in addition to processing times. We will endeavour to have your items sent to you as per our delivery time frame. If there are any problems with your order, we will contact you as soon as possible.

Once your order is dispatched, you will receive an email from us containing your tracking number. All orders are subject to availability.

* Please note there may be slight delays with Australia Post deliveries. Please allow 1-2 additional days.


INTERNATIONAL SHIPPING

RICARDA offers free express shipping on all orders over $750. All International orders are shipped and trackable via DHL Express and are charged as follows.

New Zealand Express Shipping 2 - 4 Business Days* $25.00
Asia Express Shipping 2 - 4 Business Days* $35.00
Oceania Express Shipping 2 - 4 Business Days* $35.00
Europe Express Shipping 3 - 6 Business Days* $40.00
United States Express Shipping 3 - 6 Business Days* $50.00
South / Central America
Express Shipping
4 - 7 Business Days*
$60.00
Africa Express Shipping 5 - 8 Business Days* $70.00
Rest Of World Express Shipping 5 - 8 Business Days* $70.00


*
The above delivery times should be used as a guide only as they are based on estimates provided by DHL. Times commence from the date your order is dispatched and excludes regional and remote areas, which could take some extra days. 

* Please note there may be slight delays with DHL deliveries. Please allow 1-2 additional days.

We use DHL Express for all international deliveries. Orders are processed and dispatched within 48 hours of the order being placed (except weekends and public holidays). Any order placed on a weekend or public holiday will be processed the next business day. Delivery timeframes above will be in addition to processing times. We will endeavour to have your items sent to you as per our delivery time frame. If there are any problems with your order, we will contact you as soon as possible.

Once your order is dispatched, you will receive an email from us containing your tracking number. All orders are subject to availability.

Your order will require a signature upon delivery by DHL.

When orders shipped internationally reach your destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.

RICARDA cannot be held responsible for any possible duties and taxes which may be applied by customs in the country where delivery is made.

The responsibility for any custom duties, foreign taxes or other fees which may be imposed will rest with the customer. Please contact your local customs offices if you would like to seek more information regarding taxes and duties. We also cannot mark any international order as a 'gift', due to law prohibitions.

We currently do not ship to Russia, Iran, Iraq and the Gaza Strip.

Important Information

Please be aware RICARDA is unable to deliver to a PO Box address. Your delivery address must be a residential or commercial address where someone is available to sign for your parcel between 8am to 5pm Monday to Friday.

Festive Season Shipping Cut-Off Times

WA Express Order before 12noon Monday 21st December
WA Standard Order before 12noon Monday Wednesday 16th December
Australia Express Order before 12noon Thursday 17th December
Australia Standard Order before 12noon Monday 14th December
International Order before 12noon Friday 11th December



Sale Shipping Times
Please note that during sale periods delivery may be subject to a delay due to a large influx of orders. Please an additional 24 hours to process your order. Will will advise you if there are any further delays. 

Free Shipping
If your order is applicable for Free Shipping, your order will be shipped free of charge using the standard registered parcel post with Australia Post on Australian orders and DHL Express for International orders. 

Risk of Loss
All products purchased from the Website (or email / phone purchases for delivery) are transported and delivered to you by Australia Post or DHL not affiliated with, or controlled by, RICARDA. Title to the merchandise purchased on the Website (and by email / phone), as well as the risk of loss for such merchandise, passes to you when RICARDA delivers the merchandise to Australia Post or is picked up by DHL.